AI assistant for restaurants: bookings, orders, CRM, and broadcasts
AI assistant for restaurants in WhatsApp and Telegram: guest questions, one-calendar bookings, Kaspi link, CRM, quick broadcast, reactivation, and campaigns.
Restaurants need fast replies: table booking, menu, delivery, payment, and address. ZiFlow.Me handles those requests in WhatsApp or Telegram and saves the conversation in CRM.
The larger value comes after the first answer: the owner sees the day in Telegram, the guest base stays organized, and broadcasts, reactivation, and campaigns bring clients back.
Restaurant Flow
The assistant answers about hours, address, menu, delivery, parking, and payment methods from restaurant settings.
For simple bookings, ZiFlow.Me can create an event in one work Google Calendar: date, time, name, phone, and number of guests.
If the client discusses delivery or preorder, the history stays in the card with the channel and status.
If prepayment is needed, the assistant sends the configured link and the team checks incoming payment in Kaspi.
Telegram shows conversations, new leads, invoices, deals, channels, and AI status. On Team, the owner can ask: "Who asked about a banquet this weekend?"
Modules for Restaurants
| Module | How to use it |
|---|---|
| CRM | Store guests, order history, statuses, and channel |
| Quick broadcast | Message the base about lunch menu, free tables, or an offer |
| Reactivation | Return guests who have not ordered for a while |
| Campaigns | Schedule weekday lunch or weekend menu messages |
| Briefing | Receive daily Telegram summary |
| AI advisor | Ask about guests, conversations, and channel activity |
| Google Calendar | Store simple bookings in one work calendar |
| Kaspi link | Send prepayment for banquet or delivery |
Examples
Quick broadcast: "Today we updated the lunch menu. Want us to send options here?"
Campaign: Tuesday and Thursday messages to clients with the "client" status about lunch.
Reactivation: return guests who have not ordered delivery for a while.
Briefing: the owner sees incoming requests, payments, and active channels each morning.
Summary
ZiFlow.Me for restaurants is more than quick replies. It is CRM for WhatsApp and Telegram, one calendar for simple bookings, Kaspi link, owner briefing, quick broadcast, reactivation, and campaigns for repeat visits.