AI assistant for medical clinics: booking, CRM, and briefings
AI assistant for clinics in WhatsApp and Telegram: patient booking, CRM, one work calendar, Kaspi link, daily briefing, reactivation, and campaigns.
Clinic communication must be calm and structured. A patient wants the price, address, preparation rules, and nearest available time. ZiFlow.Me helps handle that first line in WhatsApp and Telegram, then saves the conversation in CRM.
What ZiFlow.Me Can Do
- answer frequent organizational questions;
- clarify name, phone, service, desired date, and time;
- create a booking in one connected Google Calendar;
- send a Kaspi link for prepayment when it is part of the process;
- save history and CRM status;
- send the owner a daily Telegram briefing;
- support repeat touches through broadcasts, reactivation, and campaigns.
Clinic Flow
The patient asks in WhatsApp: "Need a neurologist this week. How much is the appointment?" The assistant replies from the price list and clarifies time and contact.
The patient card stores channel, status, message history, and data needed by the registry.
If the patient confirms a time, ZiFlow.Me creates an event in one work Google Calendar. For several doctors, a shared calendar or registry confirmation works better.
Daily Telegram briefing shows new leads, active conversations, invoices, deals, channels, and AI status. On Team, the owner can ask: "Who wanted a consultation yesterday but did not book?"
The clinic can send a quick broadcast, run a campaign for a CRM segment, or reactivate patients who have been quiet.
Useful Modules
| Module | Clinic use |
|---|---|
| CRM | Store requests, statuses, amounts, and patient conversation history |
| Daily briefing | See clinic activity for the last 24 hours in Telegram |
| AI advisor | Ask about leads, conversations, open invoices, and funnel |
| Quick broadcast | Notify patients about free windows or schedule changes |
| Reactivation | Return patients who stopped replying |
| Campaigns | Plan soft messages by CRM status |
| Google Calendar | Book into one work schedule |
| Kaspi link | Send prepayment in chat at the right moment |
What to Prepare
- Services and prices that can be shared in chat.
- Working hours, address, and preparation rules.
- One work calendar or a registry confirmation process.
- Kaspi link if prepayment is used.
- CRM statuses and follow-up rules.
- Owner Telegram for briefing and the AI advisor.
Summary
ZiFlow.Me for clinics is a connected workflow: WhatsApp and Telegram, CRM, calendar, Kaspi link, daily briefing, owner advisor, quick broadcast, reactivation, and campaigns.