WhatsApp and Telegram in ZiFlow.Me: One Dashboard, CRM, and Owner Briefing
How ZiFlow.Me connects WhatsApp and Telegram: shared CRM, client history, AI replies, manual mode, daily briefings, broadcasts, reactivation, and campaigns.
Clients do not think in sales channels. One writes in WhatsApp, another in Telegram, and both expect the business to remember the context.
ZiFlow.Me brings WhatsApp and Telegram into one dashboard, keeps CRM history, lets the assistant reply from one set of business rules, and gives the owner a daily picture in Telegram.
What the Business Gets
- WhatsApp and Telegram conversations in one dashboard.
- CRM status and history for each client.
- AI replies from services, prices, hours, and rules.
- Manual mode for the team.
- Owner briefing and Telegram advisor.
- Broadcasts, reactivation, and campaigns by CRM status.
Setup
Open integrations, choose WhatsApp, and connect the work number through QR. Business and Team can add more numbers within plan limits.
Create a Telegram connection through BotFather, paste the token into ZiFlow.Me, and send /start to test it.
Add services, prices, hours, booking rules, Kaspi link, and tone. These settings are used in both client channels.
Connect the owner's Telegram and choose the briefing time. The owner will receive a daily summary of conversations, leads, deals, channels, and AI status.
Once CRM has clients, use quick broadcast, reactivation, and campaigns by status.
Why One CRM Matters
WhatsApp and Telegram are useful together when both channels feed one CRM.
CRM becomes the base for modules:
- briefing shows the owner the picture;
- AI advisor answers client and funnel questions;
- quick broadcast writes to a selected status;
- reactivation finds quiet clients;
- campaigns run scheduled follow-ups.
Summary
ZiFlow.Me connects WhatsApp and Telegram into a practical client system: CRM, assistant, owner briefing, advisor, quick broadcast, reactivation, and campaigns.